image82

FAQs

- Do you accept small jobs such as translations of one page only?

We sure do! We accept any kind of linguistic job no matter how many pages this may entail. We do, however, have a minimum spend of $50 for   our services.

Visit the page dedicated to our prices to learn more or give us a call on 02   8007 3950
 

- Do you offer an urgent translation service?

We sure do! All urgent translations incur an additional fee that varies from 25% to 50% of normal prices. We always strive to provide a quote in less than 2 hours during business hours.


- What methods of payment do you accept?

We accept all major payment methods such as credit cards, direct transfer and PayPal. We accept cheques from registered companies only. You will be able to see all of our detailed payment methods on the quote that will be emailed to you.


-When is payment required?

Full upfront payment is required for jobs up to the value of $300. For larger projects we will propose a dedicated payment plan for you.    


- What kind of warranty do you offer on your services?

Abacus   Translations has a satisfaction guaranteed policy. Should you not be fully satisfied with the product or services received, we will negotiate with you and agree to a variable fee. See the section of our website called "Our   promise" for more information.    


- Can you translate the same document in multiple languages?

Absolutely! The price of the translation can be different from language to language, where the less popular languages will attract a higher fee. We are able to provide you translations in 73 languages.


- Are there any kind of materials that you refuse to translate or handle?

At Abacus Translations we base our work on the principles of respect and   inclusion. We feel comfortable handling any material unless it is in any way   related to an illegal activity.    


- What methods do you use to select your interpreters and translators?

All of our professionals are native speakers and have an advanced or native knowledge of the original language. Our translators must demonstrate experience in their field of speciality and often pass a small test before being assigned a job.


- Which factors contribute to determine the price of a translation?

There are several factors that contribute to the cost of a translation:

  • Length of the text
  • Language pair
  • Nature of the text
  • Turnaround times


- Are your NAATI translations accepted by all government bodies?

Yes they are. We also provide a money back guaranteed should a government agency reject our translation.


All our prices are listed on a dedicated page of this website. Please feel free to give us a call on 02 8007 3950 or email us at info@abacustranslations.com.au

Still have questions?

We love helping our clients! Give us a call or send us an email and we will be happy to assist.

Contact us

Abacus Translations

Australia

ph: +61 (0)2 8007 3950

email: info@abacustranslations.com.au

web: www.abacustranslations.com.au

Italy

ph: +39 0364 191 6275

email: info@abacustraduzioni.it

web: www.abacustraduzioni.it